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Old Nov 29, 2017 | 2:52 pm
  #62  
caliform
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Originally Posted by Amex For Children Of Africa
Had a bad experience with the new boarding process today. I was group B and the wife was group D. When they called B and we walked up, they wouldn’t let her in with me. Still don’t know why we got different groups, and every other airline allows you to take guest with you while boarding if they are in a worse zone/group. It just felt like they had no idea what they were doing, and were pretty rude about it.
That... sounds more like they're doing what they are saying they do.
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