FlyerTalk Forums - View Single Post - Why is AS so uncooperative with award ticket schedule changes?
Old Nov 28, 2017 | 7:00 pm
  #6  
SamuelS
All eyes on you!
25 Years on Site
 
Join Date: Jan 2000
Location: Canada
Programs: UA, AC, DL, WS, AS, Hotels
Posts: 2,595
To update: AS representative actually called me back later today, and said that she didn't feel it was the right thing to not be able to accommodate this, and had spoken to a "higher up" after the call and that they were making the change to rebook me from the cancelled AA flight onto AS as requested.

I'm glad it worked out and appreciate the service / perseverance from the AS partner award desk representative that I spoke with.
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