Originally Posted by
bisonrav
Do I quote the fare basis code, plus the flight numbers and times, or do I just reel off the list of flight numbers and assume the fare will work itself out?
I assume that for an ex EU fare I pay in Euros?
Tell them the date/route/flight number of each flight and the cabin. The autoquote will almost always produce the correct fare.
If it doesn't, then ask a bit more to debug what's happened. Has the autoquote booked you the correct booking class on each flight? If so, what is the fare basis that's been quoted? Almost all discrepancies will have become obvious by then.
If it's different booking classes, then probe a bit to see whether there's an availability problem you weren't previously aware of. If it's a fare basis problem, ask the agent to try to quote using the fare basis you think should be being used.
If you're calling a UK call centre, you'll probably be offered the chance to pay in GBP.
Originally Posted by
rossmacd
This is not a complex routing by any stretch of the imagination
+1