Originally Posted by
simons1
I'm not sure why BA needs to give anything over and above. Surely situations like this are why EC261 exists?
Because that was the compensation mandated for the delay.
The other issue is that BA weren't offering a meal on the replacement flight, didn't offer to let the passenger go back to the lounge to eat during the delay, and wouldn't pay for alcohol to be served with dinner on the ground before the new flight. I think compensation is worthy for those 3 failings, especially for someone who paid thousands for a first class ticket.