Was two hours late in January leaving LHR for JNB due to disruptive passenger in Y. Was in CW. Crew refused to serve drinks while we waited. And waited.
Compare: Flew Qatar to HAN from MAN in Sep. Two hours late due to door problem meant missed connection and so 24hrs late in HAN. 600 euros compensation received and they put me up in a decent hotel in DOH. As I was flying Y I had no complaints whatsoever. Y is acceptable on Qatar, business is fantastic.