Originally Posted by
Flying Lawyer
"always just trying to get out of paying"? Sure, that is what we all do if it comes to our own money. Wonderful examples are to be found in this forum every day. I fully agree that there is no excuse, would however certainly advise my clients in a similar way: Reject all claims with boiler plate language and you will most likely see 80% of them never again.
Exactly.
Estimates are that less than 2% of valid EC 261/2004 claims are even filed. If even 1/2 of those claimed can be made to go away just by denying them in the first instance, that is both several million EUR to LH and brings the claims rate to around 1%.