Originally Posted by christep
But having said that, Chicago does seem to have bad days... I had to reroute a mileage run through the US on the fly in February when delays at ORD resulted in me missing a connection at SFO. Cost be a couple of thousand miles in the end, though fortunately I managed to reroute in a way that got me to my JFK-HKG flight in time.
That's what I mean. Does the carrier (AA, say) normally help you with the rerouting/reticketing in these cases or do they tell you go fly a kite and talk to the TA who sold you the ticket?