FlyerTalk Forums - View Single Post - Italian passport holder forced to provide secondary ID [Norwegian from CPH to LGW]

Nov 24, 2017 | 6:42 am

#25

GUWonder

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Quote:

Originally Posted by pilot007

I hope that my complaint to the European Commission resulted in action against Norwegian. They replied that they would work with the national regulators and could sanction the airline for this. I haven’t followed up, and I think it’s out of my hands at this stage, but more reports either positive or negative would be welcome here. Of course, if I hear any further negative reports I will forward them to my contact at the EC or I could share their details in a PM.

EC Regulation 1049/2001 can be used to try to find out if the EC did something to contact DY and get this addressed. Here's what some use on the electronic end:

https://ec.europa.eu/transparency/re...fuseaction=fmb

Sometimes the better point of a complaint is to find out how the complaints are handled.

Last edited by GUWonder; Nov 24, 2017 at 7:10 am

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