Originally Posted by SparseFlyer

Nice report. Thanks for taking the time.

IMHO, serving elites and disregarding other paid J passengers is a huge "faux pas". It only happened once to me, but it's REALLY weird. Everyone around you gets meal and beverage requests, and you are just there looking at the ceiling. It really makes you wonder what you paid for.

But it's nice to see a J like experience on TCONs. I wouldn't read into the service times too much though. With an OSM and new procedures, it's bound to go slow/weird.

As for comparing with Asian carriers, AC just may have a fighting chance on that front. Airlines like NH do not provide this kind of service on their domestic routes. The personnel is better, but everything is inferior (including the lounges), and NH is a 5* Skytrax rated airline. (Before I get flammed, no, AC still cannot compete on international service.)

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