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Thread: 50% Conversion from hotel points Bonus
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Old Nov 22, 2017 | 5:25 pm
  #15  
etkuo
20 Countries Visited
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Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 503
Originally Posted by etkuo
May I ask how did you convert your IHG points into AsiaMiles?

I went onto IHG website and a simple transaction like converting points requires you to call in "Please contact your regional IHG® Rewards Club Customer Care to redeem this reward."

And then after spending 20 minutes on the phone with the agent, she told me their system does not have the option of converting into AsiaMiles and maybe AM is not partnered with IHG anymore.

The agent confirmed with the website that AsiaMiles is indeed an option, but told me that it wasn't an option in her system. She was apologetic about not being able to help, and advised me to try calling again later.
Update: Agent called back twice and eventually was able to process the transaction. Hopefully everything is done properly. I will keep you guys posted when the miles post to AM.
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