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Thread: Advice on approach / expectations and service recovery
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Old Nov 22, 2017 | 9:00 am
  #13  
theshortfinal
formerly PHLGrump
 
Join Date: Apr 2015
Location: PHL
Posts: 99
One night free is fair. You lost some hours of sleep, but got a free night out of it -- a free night that you can use on a personal trip and not a business trip (so it's really really free).
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