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Old Nov 21, 2017 | 1:17 pm
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Can I help you
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Originally Posted by 710 77345
Would you then be happy to hand out compensation for the reserved seats no longer being suitable
It’s not for me to be refunding the seat reservation charge, the customer should do this themselves but I would supply them with a link.
I would offer them service recovery if I was able to give them a full working seat or IFE.
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