Hi all,

Just booked LHR-LAX-SAN-MSP-LHR, with the flight to LAX on VS. Normally, I've had no issue with getting access to seats on VS without paying (as a DM) - be it TATL or other flights ex-LHR. Tonight, the VS site kept wanting to charge me for the exit or most other seats.

I called VS. While my DL SkyMiles number transferred over, my date of birth did not, which caused the issue. The VS agent updated the reservation and I got a seat (free!) with no issue.

Happy flying!