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Old Nov 20, 2017 | 10:52 am
  #756  
jamesteroh
FlyerTalk Evangelist
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Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
Posts: 15,559
Did a weekend stay the weekend of the 10th.

Hotel was sold out and lines were absurd at check in even at 10 p.m. I did an online check in and wanted to see if an upgrade was available (wasn't) and also get my bottled water and was able to use the digital line which was short. They need to have the diamond staff with better hours,

big downgrade is to weekend breakfast. They were serving it downtown stairs in a separate area for diamonds and there wasn't an issue finding a seat down there since someone would seat you and they were limiting to the diamond or exec floor guest +1. Now it's back in the on weekends and means fighting for a place to seat since people are bringing their families and/or other guests travelling with them who aren't entitled to access. I hate how they have soda in a fountain now. No issues getting the premium WIFI

Another big downgrade is that they appeared to have taken the mini fridges out of the rooms (at least on the non-exec levels).
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