Summarising the past 17 pages is a pretty simple task, but there is one recurring theme - enforcement.

Collectively, the BA Forum seems to be happy with the proposed changes to the Boarding Procedure, but there also seems to be agreement that the only way it will work, is if it is enforced properly by the gate-staff.

A lot of the concern, seems to come from the fact that the current system, which is actually not too dissimilar to the new, is rarely enforced.

I would hope, that having gone to the hassle of amending the designs of the BA App and physical printed boarding passes, that the gate staff will be warned to actually use the new Grouping system, but I wonder whether there is any insight into the Staff Training element of the boarding process?

Will all relevant BA gate staff be re-trained to ensure the Grouping process is adhered to?

M