FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old Nov 20, 2017, 8:56 am
  #1753  
Superorb
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by artoonie
Citi Thankyou Premier
11/9/17 - Fifth renewal, fourth retention. $95 statement credit after spending $95 + 1000 TYP for $1000/month spend for 3 months. Accepted.
Originally Posted by sheri723
Citi TY Premier: 2nd renewal, first successful retention offer. $95 statement credit after $95 spend and 1000 bonus TY points each month that I spend $1000 for the next 16 billing cycles. Offer accepted
Originally Posted by djibouti
Premier:
$95 statement credit for $95 within next 2 billing cycles, and 500 bonus points for $500+ spend in each of the next 16 billing cycles.
What are you guys saying to get to retentions? I usually say I was thinking about closing my account today, but every time the front line agent offers to immediately close the account. No transfer to retentions, no nothing. I also talked to a supervisor who claims they no longer credit annual fees to retain cardmembers which is obviously wrong. Also she claims once the AF posts and you close the card it will be prorated from the day the AF posts. This is for my Premier card. Not much spending the past year, maybe $2k.
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