FlyerTalk Forums - View Single Post - Hampton by Hilton Edinburgh West End {GBR}
Old Nov 20, 2017 | 7:06 am
  #3  
kryten22uk
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: London
Posts: 2,389
Stayed here the last two weeks to give it a go, and given how cheap it is I might transfer permanently from my normal stays at Hilton Grosvenor.

The room is typically dinky in size for this class of establishment, but at the moment it makes up for it with everything being brand spanking new. But in a few years, there will be little to differentiate it from any other dreary cheap city hotel.

It is set up for Digital Key, so you never need speak to the (new and still a little incompetent) front desk. Diamond members get a little token that entitles you to a free soft drink and a snack (crisps, nuts, chocolate).

There is no 'free breakfast' benefit for status members, as breakie is free for everyone on every rate anyway. The breakfast affair looks good on first glance, but on closer inspection it is quite lacking. There is no fresh fruit salad, just a couple of bowls of tinned orange and tinned grapefruit. The fruit juice (orange or apple) comes from a machine which mixes concentrate with water, so its not fresh and quite poor quality, and often is running weak. The cereal and pastries selection are equally lacking.

I found the beds very comfy. The bathroom is well set out, but a few flaws. Principally they've messed up the installation of the shower valves. In the first week, if I set the shower to the hottest it goes, it was still not comfortably warm, and combined with a weak-to-average pressure, meant I couldnt spend long in the shower before getting cold. In the second week, the hottest setting was better than before, but I like hot showers, and this wasnt hot enough. In both rooms if you put the valve to the indicated 38degree childproof limit (i.e the point before you have to press the button to let it go hotter), it was freezing, certainly not 38degrees. I reckon either they purposefully installed it this way to save on water/heating costs, or the plumber was a muppet. I'm quite familiar with Grohe sanitaryware, and I was tempted to bring my toolkit and re-adjust the calibration to allow hotter temps.

Not tried the restaurant food, but it is extremely limited. Only options were, Burger, Curry, Lasagne, Caesar Salad, Pizza.
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