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Old Nov 19, 2017 | 3:55 am
  #1081  
rustykettel
All eyes on you!
10 Years on Site
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Plt, HH Dia, Nexus, Pilot FlyingJ Preferred, CFA1 Red
Posts: 5,337
Just checked in. Booked three nights King Deluxe. Lots of waiting while checking in only to get the same offer as last stay: upgrade to Twin Exec or pay to upgrade to a Jr Exec Suite (@7000JPY per night I think he said, regular 19,000JPY upgrade rate, as a Gold discount). Nah, I'll skip the upgrade. 'But you won't have executive lounge access!'

This hotel really needs to have better CRM for their front desk clerks. This isn't my first stay at this property. I know what's in the exec lounge.
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