Originally Posted by
Kacee
No it's not reasonable for you to accept the downgrade from a lie-flat to a non lie-flat configuration.
If UA cannot provide you a satisfactory alternative, you are entitled to a full refund.
That's confusing. The 752s they are subbing in for the 772 is a 28J config so that should not be an issue at all. Strange they are bumping a 1K. Is this during JPM or any other ridiculous demand date?
if it is a 5 min schedule change, same flight # etc. ... you should consider reaching out to the DOT to get a resolution. It is very strange to have a sold-out situation many months into the future for such a downgrade ... not too many people buy BOS-SFO months in advance ... unless it is JPM or something like it.
My 772 --> 752 change (yay!) for March happened just this Friday night ... so maybe wait a few days for other re-accommodations to happen and have some seats open up.
Which date is this?