FlyerTalk Forums - View Single Post - Involuntary Itinerary Change - is this ok?
Old Nov 18, 2017, 7:06 pm
  #8  
mtftw
 
Join Date: Jan 2013
Programs: UA 1K | MR Platinum
Posts: 492
Originally Posted by Kacee
No it's not reasonable for you to accept the downgrade from a lie-flat to a non lie-flat configuration.

If UA cannot provide you a satisfactory alternative, you are entitled to a full refund.
OP made no mention of being booked up front.
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