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Involuntary Itinerary Change - is this ok?
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Nov 18, 2017, 7:02 pm
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Kacee
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Join Date: Apr 2013
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No it's not reasonable for you to accept the downgrade from a lie-flat to a non lie-flat configuration.
If UA cannot provide you a satisfactory alternative, you are entitled to a full refund.
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Kacee
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