Originally Posted by
jdrtravel
. . . . . paid J pax showed up to find a domestic F seat, which must have taken a toll of profitability (by damaging customer perception)
Sorry to to throw this
WAY off topic, but, the term "Customer Perception" really irks me, because they don't really seem to care much about it with regard to Medallions who end up sitting in Coach, and watching First Class seats either, go out empty, or filled with non-revs.