Originally Posted by
remymartin
You originally wrote 10-12k / night. If it's Cat 4 it's 10k, if Cat 5 either 12 or 16k. Check their category and request 16k if it's a Cat 5 property.
Without quoting their e-mail I'm not sure anyone will side with you more than this.
Yes, I've seen award nights at the property for both 10k and 12k/night. I wasn't expecting anyone to side with me, I was attempting to level-set the difference between "service recovery" (points to recover the night) and the inconvenience factor. Thank you for your responses