FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback from January 2016
Old Nov 17, 17, 2:01 pm
  #812  
mitpat474
 
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,448
Originally Posted by stvr View Post
How are response times lately? A month ago they were in the 36 hour range. (Totally unacceptable.)
Been really good under a hour at certain points for my email exchanges with them - certainly helped my successful claim. Must admit hasnt been easy recently though.
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