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Old Nov 16, 2017 | 7:38 pm
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Originally Posted by quantumofforce

Edit: this is what NH and SQ do when the inbound AC flight is late... they have a nice person waiting with a sign with connecting passenger names. They then escort us through security and we sign a quick form saying we acknowledged that our bags will likely not arrive in time with us, then we get on our confirmed flight and off we go. They even held up a plane for 6 of us once. Dear Air Canada, that is customer service!
But checked bags is not the issue, merely an excuse given by the agent. AC proactively offloads late arriving passengers off overbooked flights so they can reassign the seats. And so they do even if there is no checked luggage.
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