Originally Posted by
JWongInSF
I have a K class ticket. I requested an upgrade using my Regional Upgrade certificate. After submitting my request online, it didn’t reduce (I.e. use) one of my Regional Upgrade certificate. Instead I see on my itinerary, “R class requested” ...
incomplete request, best to call and get this fixed.
Originally Posted by
JWongInSF
is this new? ....
No, it has happened in the past but not a new process