Originally Posted by
Majo79
I’ve been asked to drop into a branch to submit my drivers license and passport when I return back home on Friday. I also submitted a CFPB complaint. Will update on the outcome. Was told a re-review would be complete by the 22nd.
Why would you submit a CFPB complaint and on what grounds before Chase even finished the review? If they asked for ID it sounds like a fairly routine ID verification.