Originally Posted by
winchpete
Some BA CC are totally passive about the hand luggage problem. They just stand in the galley and make announcements about "we have a full flight today etc". They need to adopt the same no nonsense approach as Ryanair CC. The staff at the gate also need to use the hand luggage template. After all it is not supposed to be for decoration!
I shudder to think what will happen when BA add more seats without adding more room for the bags.
Exactly... I believe they have the attitude of not assisting with bags.. whislt that may be a policy from the company they can still direct people to not put small bags up etc... its just not managed at all once onboard.