FlyerTalk Forums - View Single Post - Singapore Terminal 4 and lounge experiences
Old Nov 14, 2017 | 1:40 am
  #190  
ermen
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Join Date: Jul 2012
Location: HKG
Programs: MH(Plat), BA(Silver), QF LTS, CX, PPL(A)
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Originally Posted by MKE-MR
Well, in summary, not really, no.
I have to agree with the majority of the sentiment of ph-ndr, though the details of what annoys me are slightly different. But to your point above, there was ONE counter, which is still dominated by the friendly "place your bag here" machine. After a few seconds I found a staff member, seated, almost completely blocked by the machine. That was at the next desk over, and he was on the phone assisting another pax. He was the only staff member that I could see behind a desk.

T4 problems:
- what bright bulb at Changi Airport Group thought "hey, this is the terminal for O&D passengers, let's make sure it's the ONLY one that isn't connected to transport in any reasonable way"?? Is this some secret attempt to improve the finances of Singapore's taxi and ride-sharing services? Idiotic.
- the nude-o-scope scanning machines are annoying. Enough said.
- the CT machines are nice in that you don't have to take your bags out, but approximately 5x slower than the previous setup.
- long walks, no travelators. Already mentioned.

In sum, can't think of a single IMPROVEMENT in T4 (other than perhaps the lounge, but Dnata did the trick for a quick sit and check of email anwyay). If I fly CX on my segments HKG-SIN, this will be despite the new arrangements, not because of them.
Think T4 had been designed as a small, pseudo budget LCC-esque terminal. but that probably wouldn't have made so much money and would have been a waste of prime real estate, hence they try to upscale it slightly.

But yes the lack of travellators to the "premium" gates is a bit annoying.

Last time i was there (Sunday ~2PM) there were 2 counters open for elite pax. was a bit of a queue, but then it cleared pretty quickly

Connectivity with other terminals is an issue. But how is lack of public transport an issue (apart from the MRT - which, if you are travelling with big luggage, or going to the Orchard area, is far from ideal)
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