Originally Posted by Marriott Concierge
If you do not wish to call the hotel, perhaps a fax would also work?
Chris, I was going to start another thread with this request, but IMHO it is appropriate here.
Many of us use email as our preferred means of communications. There are many benefits to using email, but I will not list them here.
That being said, I would prefer to use email to contact a property with questions. A record of the communication that can be printed out, such as directions on getting public transportation to the hotel, do they offer a shuttle service from airport and where you meet it, and even request that I would like to make of the property upon check-in are examples of how this could and would be used.
A simple email that would go into the sales office of the bigger properties and to the office staff of the smaller ones would be much appreciated. If you needed to reach the GM with a request or concern the email could be forwarded to him by the property.
Surely some type general email address could be created by each property to accomplish this task. Listing this email address on the website along with the other contact information would be most helpful.
Do ya think you can get this done by next week?
