Originally Posted by bhrubin

There seems to be an inordinate number of SPG Plats who don't feel like they get any sort of upgrade at this hotel...

...but who also seem to:

(1) be staying only 1 night
(2) keep returning to the hotel
(3) never complain at the hotel but instead complain afterward to us

If you've been there more than once and have this endemic issue, shame on you. You da fool.

If you're only there 1 night, I'm not sure what the big fuss is about. But to each, their own.

If there really are upgradeable rooms showing as available on spg.com for the duration of your stay, then please show those to the staff and complain at the hotel...or don't complain to us afterward. If you do complain and get nowhere, go ahead and take a screenshot to show us and SPG afterward.

If you're Plat and you are active here and then stay anyway at the Sheraton Tribeca, you da fool again.