Original Member, Ambassador: External Miles and Points Resources
Join Date: May 1998
Location: Digital Nomad Wandering the Earth - Currently in LIMA, PERU
Posts: 58,624
Weird Global Entry/Mobile Passport experience at DFW
Coming into DFW yesterday (Sunday) evening we had a bizarre experience.
Per usual we used mobile passport 'just in case.' Got to the Global Entry area and it was PACKED. Line about 50 or 60 people long at the left hand side of the hall. A ICEer standing there telling everyone to get in line and wait or use the regular line. No explanation. Just....super long line that wasn't moving.
So we backtracked along with a couple of FAs and passed through a 'Global Entry, keep moving' at the center of the queues. So we kept moving. Got downstairs to the customs queue, scanned our mobile passport and just kept on moving.
In the end the experience was fast, but it was terribly confusing and disappointing.
I hope I didn't flag myself somehow by doing this...