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Old Nov 13, 2017 | 8:35 am
  #4  
bostontraveler
10 Countries Visited
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Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,721
Update...

Well, I think I found a "workaround" for this problem...partially.
Once I completed my reservation there was an option to add ancillary services. I clicked on this and magically the "comfort seats" appeared on the seat map.

In my case being an AF SkyTeam Elite+ I shouldn't have to pay but the system asked me for 25€. In the past the calling center was able to help with this but they refused this time and said they had no authority to override this... (hmm).
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