FlyerTalk Forums - View Single Post - Park Hyatt Sydney (Post-Reno) REVIEW

Nov 13, 2017 | 2:19 am

#1225

danger

Join Date: Apr 2007

Programs: QF, AC, Hyatt, Hilton

Posts: 4,202

Quote:

Originally Posted by m0hamed

They don't upgrade to the highest category room. Most Diamonds report a one or two category upgrade. Has been this way for years.

There is no pattern of offering Opera Deluxe rooms to Diamonds, even when they are available.

So just to be clear, the hotel is choosing to ignore the T&Cs, or is it explicitly stated somewhere?

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