Originally Posted by
GrayAnderson
"Significantly improved their operational reliability" is actually the crux of the problem: It takes a while before you bounce back from a reputation of having problems (just ask Amtrak how long it takes for ridership to rebound after a Class I has an OTP meltdown) and Spirit has begun grasping that...but for the average traveler, a few horror stories goes a long way towards making saving $10 not seem worth the risk.
Frontier was the victim of a lot of "Hit Stories" when they changed their business model some were deserved, many were not.There was a lot of complaining about "how it used to be", and not much recognition of the fact that "how it used to be" was not financially viable.
I am perfectly happy to do my own research, make my own determinations and take advantage of other's ignorance and prejudice.
Southwest continues to live on the perception that they are the cheapest airline, which is not generally true. However there are other compelling reasons to fly them.
The Legacies continue to be affected by their past sins. I continue to avoid them because of their predatory pricing and current fee structure.
Everyone should make their own decisions.