Originally Posted by
eklapper
I was in the galley with Tom when this FA mouthed off. He grabbed nuts and she went "HOW DARE YOU! Those are for the pilots!"
He was cool about it, but I honestly couldn't believe what I saw. She was the nastiest FA I've seen to date on UA, and to mouth off to Tom like that is next level.
Unbelievable. At it’s best, the customer at Untied is truly one-of-a-kind, exceptional, almost. At it’s worst however, United is not a friendly place.
This level of variance is my biggest concern with United, luckily, I’ve had more exceptional experiences than sub-par ones of late, but this is concerning.