I have a doubt about the Canadian Transportation Agency jurisdiction.

Example 1: LHR-YYZ-JFK. YYZ is just a connection (4 hours layover)

Example 2: LHR-YYZ-JFK. YYZ is a stopover (more than 24 hours in YYZ).

example 1 and 2 are on one ticket (one e-tkt number).

If there is any problem at the departure point (LHR) and I have to fill a complaint, I'm sure that I can use the CTA and DOT in the example 2.

What about example 1? Don't connect/transit flights fall under CTA jurisdiction?


On CTA website the comaplaints apply to flights to, from or within Canada.
In the example 1 the flight is to Canada as well although it is just a connection.

I know that someone could say that the final destination is USA in the example 1 and so CTA jurisdiction doesn't apply but I wasn't able to find this situation on CTA website.
While on DOT website it is clearly indicated that it is applicable on flight to/from USA or 24 hour stop in USA.

Thanks in advance.