Originally Posted by
ermen
That is the weirdest thing, and very LCC behaviour.
I never put my middle name in my CX bookings ever and have had zero issues with CX checkin. But i have never tried this on US routes.
Think you just had a bad agent tbh, or something to do with US rules perhaps.
Following the rules is not LCC behavior.
Your personal success is anecdotal and doesn't represent airlines names policy.
Bad or "good" agent, the rules are rules, knowing the rules beforehand and simply decide to ignore it, at the end of the day, is the pax's own responsibility to bare and no one elses.