Originally Posted by
jc94
From your phone number or after you tapped your number into some initial automated request?
I dialed: 1-8xx-xxx-xxxx,1,,1.
I never entered any number anywhere.
It's based on caller id.
As it damn well should be.
I first experienced this a couple years ago, but then not again until earlier this year. Now it's more common.
Though I still occasionally have them ask me for my name or such, so I'm not sure how it's implemented.