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Thread: How to Reach Top Level AMEX Customer Service?
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Old Nov 9, 2017 | 5:15 pm
  #10  
jr2z
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Join Date: Jun 2017
Programs: AAdvantage, Rapid Rewards, AMEX Platinum, Marriott Rewards, Delta Sky Miles, SPG
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Originally Posted by krazykanuck
its not hard to make a throwaway Twitter account just for contacting customer service agents. I was able to use IHGs Twitter reps to help resolve something today in 2 hrs that they'd done nothing with since I reported my account hacked 10 days ago.
I think once a complaint becomes public, the corporations will bend over backwards to fix the problem ASAP and make it go away. Had the same issue with Delta, got a fix to my problem within 30 minutes
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