Originally Posted by
yyznomad
I usually, when possible, give a quick heads up to the transfer service or to my "assistant" to give heads up to the transfer company of any delayed flight that I would be arriving on.
In my case, the original transfer company were unable to send a larger vehicle (for our oversized baggage). The new company had my flight number AC868, but it did not appear on the arrival screen. They made an intelligent (?) guess I had made an error with the flight number, and we would be on AC858, arriving from the same place, about 1 hr earlier. Obviously, I was in the air and could not be contacted.
There probably would have been no problem if AC had assigned a new flight number.