FlyerTalk Forums - View Single Post - United’s 24-hour cancellation / flexible booking policy ... {Archive}
Old Nov 8, 2017 | 12:55 pm
  #702  
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Originally Posted by tstauck
... Is the 24 flexible policy only for rev tickets?
...
Applies to awards also

Originally Posted by IamHungry
$50 is what fee? Phone booking fee and Close in booking fee are not refundable.
Actually UA states they are refundable

Reservation booking service fees and close-in booking fees for award tickets are refundable only if you cancel your reservation within 24 hours of purchase. If you have purchased a ticket from United in the last 24 hours, go to Manage Reservations to cancel your reservation or contact the United Customer Contact Center for assistance.
If not refunded at time of change, just file a refund request.
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