Originally Posted by
kpbadger
Do you have screen shots or printouts of anything online? Did you talk to a representative who promised this (they can pull the recording)?
No screenshots. I stupidly assumed it would be recorded. The representative said they would "look into it" Seems like they could see what offers were current at the time. It was an email or letter sent to me, I didn't go looking for an upgrade. Stupid on my part.