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Thread: Amex Concierge: What have they done for you?
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Old Nov 8, 2017 | 10:42 am
  #384  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by kevneerg
I just called platinum concierge, selected travel help and asked for a city guide. the person had no clue and suggested I search the web instead.
Originally Posted by SP03
That was exactly my experience a few years. They seemed so confused when I asked for suggestions on traveling planing. I gave up on the concierge service since then
I find that I get best results via email. If you've very specific with what you want they usually do a good job.
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