FlyerTalk Forums - View Single Post - Accidentally booked a room on my iPhone X at a rate with no cancellation
Old Nov 7, 2017 | 5:12 pm
  #1  
chenalex
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10 Years on Site
 
Join Date: Jul 2015
Location: LA
Programs: AA Plat Pro, SPG/Marriott Titanium, Hilton Gold
Posts: 4,225
Accidentally booked a room on my iPhone X at a rate with no cancellation

I was looking at prices for a hotel in SF on the SPG app of the iPhone X. I’m still getting used to the phone and the fact that its home button is on the screen, but in trying to swipe to go back to the home screen, I accidentally hit Reserve. I canceled the reservation literally within 15 seconds of realizing what I did, and then i read the cancellation policy, which stated that the time for canceling without penalty has passed and any cancellation is subject to 100% forfeiture. I checked my cc statement but since it just happened 5 minutes ago I don’t see anything on there yet. If I do get charged is there anything I can do or say to get the charge removed? The total for the room that I’m not gonna use is $400+ so I’d definitely like to get it back. I’m an SPG plat if that makes a difference. Any help would be great thanks!
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