Originally Posted by
canadiancow
You missed your flight on a restricted ticket. Technically, they'd be well within their right to make you buy an entirely new ticket.
I doubt you'll get anything better than just paying the SDC fee.
Agreed. Flight was missed due to the customer and not the operator. I would have assumed he or she would have had to buy a new ticket. Asking for the fee to be waived in this case is going to far IMHO.