Originally Posted by
golfmad
In the context of this thread, is this not covered by point 10 in post 1 which states that:
"10) Changes to existing bookings
If you are given more that 14 days notice of a change then you are not entitled to compensation for the delay. You are entitled to a refund or a rebooked service, it's your decision. See Post 3 about the duty of care aspects."
Well, it is. They are offering a refund and I have been rebooked on to the immediately earlier service and they don't want to move me onto another service from LHR that would be closer to the original departure time. They say that it's not something they do with award tickets, they only move you if there is award availability. They don't even want to move me to an earlier LIN-CAG that would allow me to avoid a long layover in LIN.
BA, if I'm not wrong, would be much more reasonable, even with Avios tickets.