FlyerTalk Forums - View Single Post - BWI airport and AS gates

Nov 6, 2017 | 7:04 pm

#28

beckoa

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Join Date: Dec 2006

Location: FAI

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Posts: 44,250

Quote:

Originally Posted by jrl767

SAN-BWI a couple weeks ago: close to 30 min for the first bags to appear, and a very sullen employee by the bag carousel who said she would have to go back to the office after all the bags were collected and "figure out how to fill out the form" ... I wrote it up on the website; got a Customer Care email back in about three days confirming the miles had been credited to my account

^ Best way in this case to handle this.

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