FlyerTalk Forums - View Single Post - SDC - New policy for paid First?
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Old Nov 6, 2017, 7:03 am
  #2  
RobOnLI
FlyerTalk Evangelist
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
IMO you got three agents who clearly don't know the policy.

The first two agents in the club were wrong. But do you really expect them to know the ins & outs of SDC? They don't likely know them.

The DM line should have been able to get you into F as well. You had a horrible agent there.

This is all assuming you know there was fare class availability in the cabin and not just looking at three open seats on a seat map because the seat map is not an indicator of what DL is willing to sell on the flight. If they were willing to sell seats on F then you should have been able to get one.

The best solution: HUCA.

-RM
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