FlyerTalk Forums - View Single Post - Periodic automatic logout in new software?
Old Jun 9, 2004 | 11:14 am
  #8  
dan at WebFlyer
Guest
 
Posts: n/a
Unhappy

Originally Posted by Middle_Seat
Whatever you did, it seems to have worked. Thank you.
Then you're not going to be happy, as we have to revert the change.

The problem stems from us running the web servers on multiple machines, to cope with traffic. The cookies get split between the machines and sometimes they don't read correctly (and you get logged out).

We set the cookies differently yesterday, which solved the not remaining logged in problem, but caused a different problem. Now, users are having difficulty logging out because of that (they logout one one server, but not another, etc). We're reverting the cookies back so that people can log out (when viewing FT on a public computer/kiosk/etc) and actually be logged out, to prevent compromising their account info.

Sorry for the problems with all of this. Hopefully we'll get this smoothed out.